Terms of Service
The Pro Fit Prep Last Updated: July 4, 2026
Please read these Terms of Service (“Terms”) carefully before using the website, client portal, mobile web app, and related services (collectively, the “Services”) operated by The Pro Fit Prep (“we,” “us,” “our,” or “the Company”).
By creating an account, purchasing a subscription, or otherwise using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.
1. Eligibility
You must be at least 18 years old to create an account and use the Services. By using the Services, you represent and warrant that you are at least 18 years of age and that you have the legal capacity to enter into these Terms.
2. Description of Services
The Pro Fit Prep provides online fitness and nutrition coaching services, including but not limited to: personalized workout plans, meal plans, progress tracking, check-ins, messaging with your coach, a document/media library, and related tools delivered through our client portal and web app.
The Services are intended to support your general health, fitness, and nutrition goals. The Services are not a substitute for professional medical advice, diagnosis, or treatment (see Section 4, “Health Disclaimer”).
3. Accounts
3.1 Registration
To use most features of the Services, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
3.2 Account Security
You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account credentials.
3.3 One Account Per Person
Accounts are intended for individual use. You may not share your account credentials with another person or allow another person to use your account for coaching services.
4. Health Disclaimer
The Services are not a substitute for professional medical advice. Before beginning any exercise program, nutrition plan, or making any changes to your diet or physical activity, you should consult with a physician or other qualified healthcare provider, particularly if you have any pre-existing medical conditions, injuries, are pregnant or nursing, or have any concerns about your ability to participate in physical activity.
You acknowledge that participation in any exercise or nutrition program carries inherent risks, including but not limited to the risk of injury, illness, or in rare cases, death. By using the Services, you voluntarily assume all such risks.
If you have signed a separate Coaching Agreement and Waiver, the terms of that agreement also apply to your use of the Services and are incorporated into these Terms by reference.
5. Subscriptions, Billing, and Cancellation
5.1 Subscription Plans
Access to coaching services is provided on a subscription basis. Plan details, pricing, and billing frequency are presented to you at the time of purchase.
5.2 Payment Processing
Payments are processed securely through Stripe. By subscribing, you authorize us (via Stripe) to charge your selected payment method on a recurring basis according to your chosen plan, until you cancel.
5.3 Automatic Renewal
Subscriptions automatically renew at the end of each billing cycle unless canceled before the renewal date. You are responsible for canceling your subscription if you no longer wish to be billed.
5.4 Cancellation
You may cancel your subscription at any time through your account settings or by contacting us. Cancellation will take effect at the end of your current billing period; you will retain access to the Services until that date. We do not provide refunds for partial billing periods unless required by law or otherwise stated at the time of purchase.
5.5 Price Changes
We reserve the right to change subscription pricing. If pricing changes affect your plan, we will provide reasonable notice before the change takes effect.
5.6 Failed Payments and Suspension
If a payment fails, your access to the Services may be suspended until payment is successfully processed. We will make reasonable efforts to notify you of failed payments before suspending access.
6. User Content, Documents, and Media
6.1 Your Uploads
The Services allow you to upload documents, photos, and other media (for example, through the Documents feature and progress photo uploads). You retain ownership of any content you upload, but by uploading content you grant us the right to store, host, and display that content as necessary to provide the Services to you and your assigned coach(es).
6.2 Content Uploaded On Your Behalf
Your coach or our team may also upload documents and media to your account as part of delivering your coaching plan (for example, meal plans, workout plans, or progress reports). This content becomes part of your account record.
6.3 Deletion of Content
You may request deletion of documents or media you have uploaded, or that have been uploaded to your account, at any time, in accordance with our Privacy Policy. We will process such requests within a reasonable timeframe, subject to any legal or record-keeping obligations described in the Privacy Policy.
6.4 Acceptable Use of Uploads
You agree not to upload any content that:
- Infringes the intellectual property or other rights of any third party
- Is unlawful, defamatory, obscene, abusive, or otherwise objectionable
- Contains viruses, malware, or other harmful code
- Misrepresents your identity or impersonates another person
We reserve the right to remove any content that violates these Terms and to suspend or terminate accounts that repeatedly violate this policy.
7. Acceptable Use of the Services
You agree not to:
- Use the Services for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorized access to any part of the Services, other accounts, or related systems
- Interfere with or disrupt the operation of the Services or servers/networks connected to the Services
- Reverse engineer, decompile, or attempt to extract the source code of any part of the Services, except where permitted by law
- Use automated means (bots, scrapers, etc.) to access the Services without our prior written consent
- Harass, abuse, or harm another user, including your coach or other clients
8. Intellectual Property
All content, features, and functionality of the Services — including but not limited to text, graphics, logos, workout and meal plan templates, software, and the overall look and feel — are owned by The Pro Fit Prep or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the Services without our prior written consent, except for your own personal, non-commercial use of plans and materials provided to you as part of your coaching program.
9. Communications
By creating an account, you consent to receive communications from us related to your account and the Services, including coaching updates, plan notifications, check-in reminders, and customer service messages. These are considered part of the Services and may not be opted out of while you maintain an active account. You may separately opt in or out of marketing/newsletter communications as described in our Privacy Policy.
10. Termination
10.1 By You
You may stop using the Services and cancel your subscription at any time as described in Section 5.4.
10.2 By Us
We reserve the right to suspend or terminate your account, with or without notice, if we believe you have violated these Terms, engaged in fraudulent or harmful activity, or for any other reason at our discretion, including discontinuation of the Services.
10.3 Effect of Termination
Upon termination, your right to access the Services will cease. Provisions of these Terms that by their nature should survive termination (including but not limited to intellectual property, disclaimers, limitations of liability, and dispute resolution) will continue to apply.
11. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY RESULTS (INCLUDING FITNESS OR HEALTH OUTCOMES) WILL BE ACHIEVED THROUGH USE OF THE SERVICES.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, THE PRO FIT PREP AND ITS OWNERS, COACHES, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES, INCLUDING ANY INJURY OR HEALTH-RELATED OUTCOME RESULTING FROM PARTICIPATION IN A WORKOUT OR NUTRITION PROGRAM PROVIDED THROUGH THE SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES IN THE THREE (3) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
13. Indemnification
You agree to indemnify and hold harmless The Pro Fit Prep and its owners, coaches, employees, and contractors from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) any content you upload to the Services.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the state in which The Pro Fit Prep operates, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Services shall first be attempted to be resolved informally by contacting us. If a dispute cannot be resolved informally, it shall be resolved through binding arbitration or in the courts located in that state, as applicable.
15. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you through the Services or by email. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms will otherwise remain in full force and effect.
17. Contact Us
If you have questions about these Terms, please contact us:
The Pro Fit Prep Email: Inquiry@theprofitprep.com Phone: (321) 323-6991
These Terms of Service are provided for general informational purposes and do not constitute legal advice. We strongly recommend having this document, along with your Coaching Agreement and Waiver, reviewed by a qualified attorney to ensure compliance with applicable laws in your jurisdiction.